Deleting Categories

You can delete a category as long as it is not associated with a web template topic.

From the Partition and Departments dropdown menu, select a department.
From the Navigation menu, browse to Business Rules > Codes and Classifications > Categories.
On the List page, under the Actions column, click the Options button.
Select the Delete option.
A message appears asking to confirm the deletion. Click Yes to delete the category. If the category is used in a topic, a message is displayed that the category cannot be deleted. Also, a link is displayed using which you can find the exact topics in which the category is used. If the category is used in an article or is associated with a case or activity, a message is displayed notifying about the same. You can view the list of objects with which the category is associated and click the Delete button to delete the category.