About Supervision Monitors

A monitor provides various perspectives on the information it tracks by presenting it in the form of tables, as well as pie and bar charts. For each business object, (users, user groups, and queues) users can select a number of attributes for monitoring. Monitors display real-time information, which is automatically refreshed every 30 seconds. You can create a maximum of 100 monitors. Monitors created from the Administration Console can also be viewed from the Advisor Desktop as a supervisor.

The monitors enable users to observe the functioning of three types of business objects in the system:

1. Queues
2. User groups
3. Users

While setting up a monitor users can:

1. Configure it to run automatically, manually, or automatically whenever you are logged in to the system.
2. Select the objects and their attributes that you want to be monitored.
3. Create messages and alerts that are sent to specified recipients when certain conditions are met.