About User Attribute Settings
These are department-specific settings. They let administrators restrict or allow a particular user to view or edit a particular attribute of a business object. Using this tool, administrators can control the level of access a user has in the system. Multiple user attribute settings can be created for various users depending on the expected level of their functioning. For example; a normal user in the system will not have the level of access similar to his supervisor.
Agents, supervisors, etc. can be assigned user attribute settings with different access levels determined in the system. Whenever a new user is created in the system, the administrator can assign one of the pre-determined user attribute settings to the user to function accordingly.
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