Display Node

Display nodes show a message to the customer and then move on. The customer reads the message and the flow continues automatically — no input is required.

Statement nodes have no error handles. They display a message and move on automatically. If you need to handle a failure scenario, place a Statement node on the error or invalid path of the node that preceded it.

Statement

The Statement node displays a message in the chat window. Use it to greet customers, narrate between steps, confirm what was collected, or display a message on an error path.