Editing Agent Teams

To edit an agent team:

  1. In Resource Manager, go to the folder containing the agent team you want to edit, and view the agent teams in that folder using the Items panel list view.

  2. In the Items panel, click on the agent team you want to edit. The details of this agent team are displayed in the Details panel.

  3. Click through the tabs and edit the fields you want to change.

  4. To remove agents from a team, click on the Agents tab and check the boxes of the agents you wish to remove from the team. Click Remove.

  5. Click Save.

Related Information