Editing Peripherals
To edit a peripheral:
-
In Resource Manager, go to the folder containing the peripheral you want to edit, and view the peripherals in that folder using the Items panel list view.
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In the Items panel, click on the peripheral you want to edit. The details of this peripheral are displayed in the Details panel.
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In the Details panel, click on the appropriate tab and make the desired changes.
-
Click Save.
Peripheral Fields
This table shows the tabs and fields available for peripherals.
|
Field |
Description |
Entry |
Default |
Required |
|---|---|---|---|---|
|
Details Tab |
||||
|
Name |
A unique name for the peripheral. Note: This may not be the same as the name by which the item is known on the remote equipment (Enterprise Name on the Advanced tab). Changing this name will not change the enterprise name or the name on the remote equipment. Changes to the name on the remote equipment will be reflected in the enterprise name, but under some circumstances, may not change the name shown here. |
Unique. Up to 50 characters, alphanumeric, period, and underscore characters only. Must begin with alphanumeric. |
Name used by Unified CCE |
Yes |
|
Description |
A description of the peripheral. |
You cannot change this value in eGain Analytics. |
Null |
- |
|
Advanced Tab |
||||
|
Enterprise Name |
The name used to identify the item on the remote equipment. Leave blank to auto-generate a unique name. Note: If the item is created by importing from the remote equipment, this name will match the eGain Analytics name (Name on the Details tab). Changes to the name on the remote equipment will be reflected here, but under some circumstances, will not affect the eGain Analytics name. |
You cannot change this value in eGain Analytics. |
- | - |
|
Application User |
A user on the Unified Communications Manager, with whom new phones will be associated. |
Select date from calendar. |
Default application user |
Yes |
|
Active From Date |
The date from which the peripheral will be active in the system. |
You cannot change this value in eGain Analytics. |
- | - |
|
Active To Date |
The date after which the peripheral should be deleted from the system. |
You cannot change this value in eGain Analytics. |
- | |
Related Information