Adding Notes

Notes are added to articles and are used for internal communication. Authors and Knowledge Console users use notes to convey specific comments that need not be visible to external audiences. 

To add a note:

1. In the Navigation Menu, browse to Authoring > Articles.

2. From the Folders List, select a folder.

3. From the Articles List, select the article to which you want to add a note.

4. Click the Edit button to checkout the article.

5. In the Properties pane, click the Edit  button next to Notes.

The Notes window appears. This displays existing notes, if any.

6. Click the New  button to add a new note. The New Note window appears.

   

7. In the New Note window, type the content of the note.

   Each note can contain a maximum of 2,000 characters.

8. Click the Done button.

   

9. You can also organize the notes according to their date of creation by clicking the Sort  button.

10. Click the Done button to close the Notes window.

Related Topics

• Creating Articles