Knowledge Output by Workflow and Type

Report on the volume of article drafts entering and exiting each workflow and for each article type. Indicates how many of these drafts are for new or updated articles and shows the average time that article drafts spend in each workflow before being published.

There are versions of this report for daily, weekly and monthly time intervals, which break down the data by workflow, article type & interval. This report uses a Workflow parameter set and allows filtering by article type. It may be found under the following path: Root > Reports > Knowledge Reports > Workflow Historical > {interval}.

The report is based on the Authoring Workflow Productivity model and includes the following columns.

Workflow

The workflow to which the article was assigned when it was worked on.

Article Type

The type of article that was worked on.

Created

The number of new draft articles created during the interval. This includes completely new articles, articles copied from existing articles and articles created from suggestions.

Published New

The number of new articles that were published for the first time during the interval.

Avg New Publish Time

For each new article that was published for the first time during the interval, the average time it spent in the workflow end-to-end. This is the time that had elapsed since the article was created until the time of publication and includes non-working days. If the article was transferred between workflows then time from all workflows will be counted against the final workflow.

Update Started

The number of times that an author began the process of updating a published article during the interval. This includes times that an author checked out a published article and times that an author reverted a published article to an earlier version.

Republished

The number of times that a previously published article was re-published during the interval.

Avg Republish Time

For each article that was re-published during the interval, the average time it spent in the workflow end-to-end. This is the time that had elapsed since the latest update was started until the time of publication and includes non-working days. If the article was transferred between workflows then time from all workflows will be counted against the final workflow.