Configuring Department Settings

Some department level settings can be configured at the partition level and can be restricted to that level. If a setting is not configurable at the department level, consult the partition administrator about access.

To configure a department setting:
  1. From the Partition and Departments dropdown menu, select the department.

  2. From the Navigation menu, browse to the following locations to change the respective settings:

    • Knowledge Settings: Navigate to Apps > Knowledge > Settings. For more information, see Knowledge Settings.

    • Language Settings: Navigate to Language Tools > Settings. For more information, see Language Settings.

    • General Department Settings: Navigate to Apps > Settings. For more information, see General Department Settings.

    • Language Settings: Navigate to Language Tools > Settings. For more information, see Language Settings.

  3. Upon selecting a setting on the Properties page, configure values for the settings. 

  4. Click the Save button.

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