Creating Purge Jobs

To create a purge job:

  1. From the Partition and Departments dropdown menu, go to the partition space.

  2. From the Navigation menu, browse to Storage > Purge Jobs.

  3. On the Purge Jobs page, click the New New Button button.

    A maximum of 25 purge jobs can be created in a partition. 

  4. On the Properties page, go to General tab and provide the following details:

    1. Name: Type a name for the job.

    2. Description: Provide a description for the job.

    3. Status: Click the Toggle button. An alert message appears, read and click Yes to make the job active.

    Create Purge Jobs General tab

  5. Go to the Options tab and provide the following details:

    1. Data to purge: Set the value for data to purge.

      1. Click the Add add button button.

      2. From the Select Purge Objects window, select the data to purge from these available options: Knowledge Portal Session Events, Knowledge Authoring, Email Attachments, Email Content and Attachments, Chat Attachments, Chat Transcripts and Attachments, Activity & Classification Events, User Events, Offers Events, All. For details, see What Can You Purge?

      3. Click Done.

        If a purge job is already created for an object, you cannot create another one for it. If create a purge job for All objects, you cannot create a purge job for any other object.

    2. Data older than: From the dropdown menu, either select Number of days or select Specific Date. Depending on what you select, the following fields are visible:

      1. Number of days: Specify a number between 15 to 20000.

      2. Specific Date: Select a date. It must be at least 15 days before the current date.

      Options tab

  6. Go to the Schedule tab and give the following details:

    1. Select when purge job should run: Value is set to Once a week and cannot be changed.

    2. Day on which job should run: Select a day of the week. Default value is Sunday.

    3. Start time: Select a start time.

    4. End time: Select an end time.

  7. In the Set a duration for this schedule section, provide the following:

    1. Start date: Select a start date for the job schedule.

    2. End date: Select an end date for the job schedule.

      Schedule purge job

  8. Click the Save button.

    Once a purge job is created, you cannot change the Data to purge option.

    The history tab is enabled once a purge job is saved, but you cannot see any data in it until the job is completed. To know more about the History tab, see Viewing Purge Job History.

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