Configuring the Display of Results

After you have created the usage link, you can configure how the results should appear in the Advisor Desktop.

To configure the display of results:

  1. From the Navigation menu, browse to Data Adapters > Usage Links.

  2. On the List page, select a usage link.

  3. On the Properties page, on the Formatting tab, provide the following details.

    • Header: Specify a header for the results.

    • Footer: Specify a footer for the results.

    • Include column headers in response: Click the Toggle button to specify that when the agents add the results of a usage link to the Reply pane, the header and footer of the result will be added to the response or not. By default it is disabled.

    formatting

  4. Click the Save button.

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