Configuring Start Node in Outbound Workflows

A start node is the starting point of a workflow and no workflow can be created without a start node. The start point of an outbound workflow can be a queue, a user, or a user group. You can select multiple objects as the start point of the same workflow. Also, every workflow has a unique object as its start point. For example, the same user cannot be a start point of two outbound workflows.

A workflow can have only one start node.

To configure a start node in an outbound workflow:

1. From the Partition and Departments dropdown menu, select a department.

2. From the Navigation menu, browse to Business Rules > Workflow > Outbound.

3. On the List page, select an outbound workflow or create a new one.

4. On the Properties page, on the Diagram tab, add the Start node in the Workflow Editor.

5. In the Add Start Node window, on the Start Points tab, select from the list of users, queues, and user groups. Note that if you are creating a supervisory loop, the start node must be a user or user group.

   

The Workflows tab is enabled only after the workflow is saved. After saving the workflow, if you add the workflow as an end node in another workflow, then that workflow is listed in the Workflows tab. This means, that the activities routed by the other workflow are processed by this workflow.

5. Click the Done button to close the window.

Related Topics

• About Workflow Editor

• Creating Workflows