Editing Agent Desktops

To edit the details of an agent desktop:

  1. In Resource Manager, go to the folder containing the agent desktop you want to edit, and view the agent desktops in that folder using the Items panel list view.

  2. In the Items panel, click on the agent desktop you want to edit. The details of this agent desktop are displayed in the Details panel.

  3. In the Details panel, click on the appropriate tab and make the desired changes.

  4. Click Save.

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