Creating Labels

To create a label:

In Resource Manager, in the Folder Tree panel, select the folder where you want to create the label.
In the Folder Tree panel, click Resource, and then click Label.
Enter a unique name of up to 32 characters for the label. This can only contain alphanumeric characters, periods and underscores.
Complete the remaining fields as described in the Label Fields section.
Click Save.

In addition to creating labels one at a time, you can also bulk load label records previously output to a CSV (comma separated values) file. For more information see About Bulk Upload.

Label Fields

This table shows the tabs and fields available for labels.

Field	Description	Entry	Default	Required
Details Tab
Name	A unique name for the record. Note: This may not be the same as the name by which the item is known on the remote equipment (Enterprise Name on the Advanced tab). Changing this name will not change the enterprise name or the name on the remote equipment. Changes to the name on the remote equipment will be reflected in the enterprise name, but under some circumstances, may not change the name shown here.	Unique. Up to 32 characters, letters, numbers, periods, and underscore characters only. Must begin with letter or number.	Null	Yes
Description	A description of the record.	Up to 255 characters.	Null	No
Label	The string value used to identify the label by the routing client.	Up to 32 characters.	Null	Yes
Path	Only shown when resource is first created. The location in the folder tree where the resource is to be created.	Click on the drop-down arrow to show the folder tree, then select the required location.	Current location in folder tree	Yes
Routing Client	The enterprise name of the routing client associated with this label.	Select from the supplied list of routing clients that the logged in user has the security permissions to see.	Null	Yes
Dialed Numbers Tab
Dialed Numbers	The Dialed Numbers to associate with this label.	Select from lower list of available dialed numbers and click Add to associate the checked dialed numbers with this label. To remove a dialed number association from this label, select from upper list and click Remove.	Null	No
Advanced Tab
Active From Date	The date from which this variable will be active within the system.	Select date from calendar.	Current Date	Yes
Active To Date	The date after which this variable will be deleted from the system.	Either leave Forever checked, or uncheck Forever and select date from calendar.	Forever	No
Label Type	The type of label.	Select from the drop-down	Normal	No
Self Care Tab
Self Care Enabled	Indicates whether self care is available for this label.	Check box to enable self care	Cleared	No
Custom Data Tab
Key	The key for this custom data item.	Unique. Up to 50 characters, alphanumeric, period, and underscore characters only. Must begin with alphanumeric. If this resource type has default keys defined in a custom data template, there will be a an initial entry for each default key.	Either an entry for each default key, or null if no default keys.	No
Value	The value to associate with this key.	Up to 500 characters. To add a new custom data key-value pair, complete both fields, and click Add. You can have a maximum of ten custom data key-value pairs. To edit an existing key-value pair, rest the mouse briefly on the entry, select the edit icon ( ) and make your changes. Then select the tick to confirm the change, or the cross to undo the change. To delete an existing key-value pair, rest the mouse briefly on the entry, select the delete icon ( ), then click OK to confirm the deletion. Note: For predefined default keys you cannot delete the entry or edit the key field. You can only edit the value field.	Null	No, for predefined default keys. Yes if new key being defined.

The Self Care tab is only shown for existing resources. It is not shown when the resource is first created.

Creating Labels

To create a label:

Label Fields

Related Information