Deleting Skill Groups

A skill group that is referenced in a script cannout be deleted. This reference must be removed before the skill group can be deleted.

To delete one or more skill groups:

  1. In Resource Manager, go to the folder containing the skill groups you want to delete, and view the skill groups in that folder using the Items panel list view.

  2. In the Items panel, check the box or boxes of the skill groups to be deleted.

  3. Click Delete.

  4. In the Delete Skill Groups dialog box, click OK. The skill groups and any routes associated with them are deleted. Deleting a skill group automatically removes it from any enterprise skill groups in which it is referenced.

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