Deleting Knowledge Workflows

A knowledge workflow cannot be deleted if a knowledge folder is using the workflow. Before deleting the knowledge workflow, remove the association between the Knowledge folder and the workflow. The names of the folders that use a workflow are available in the Relationships tab of the workflow.

The out-of-the-box default workflows cannot be deleted.

To delete a knowledge workflow:
  1. In the Navigation Menu, browse to Management > Workflows.

  2. On the Workflows page, hover your mouse over the workflow you want to delete.

  3. Click the Delete Delete button button that appears on the row of the workflow.

  4. A message appears asking to confirm the deletion. Select Yes to delete the workflow.

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