Changing the Language
You can select a language for use in a session. You can change either the following or both:
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Knowledge: Change the language for articles and folder content.
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UI: Change the language for the application.
You can only change the language if the system is configured for more than one language.
To change the language for content:
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From the Console Toolbar or the User options menu, click the Change Language: KB
option.
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In the Change Language window, click the Select Knowledge Base Language dropdown. The list of all languages assigned to you by the administrator appears.
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Select a language from the list.
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Click the Done button.
The console refreshes and displays the content in the selected language.
To change the language for the application:
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From the Console Toolbar, click the User Options menu.
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Select the Change Language: UI
option.
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In the Change Language: UI window, click the Select UI Language dropdown. The list of all languages assigned to you by the administrator appear.
-
Select a language from the list.
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Click the Done button.
The console refreshes and displays the application content in the selected language.
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