Welcome

The eGain AI Agent for Corporate Employee is designed to help business employees quickly resolve questions and access accurate information. It serves as a central hub for creating, managing, and optimizing AI agents that assist employees through natural, conversational interactions.

By leveraging generative AI and structured knowledge sources, AI agents provide reliable, context-aware responses that help employees resolve queries efficiently and consistently.

With the AI Agent for Corporate Employee, you can:

  1. Create AI Agent

  2. Configure Data Source

  3. Test AI Agent

  4. Personalize AI Agent

  5. Analyze AI Agent Performance
  6. Configure AI Agent Settings
  7. Configure Workflows
  8. Enable Actions
  9. Create External Credentials
  10. Manage your subscriptions