Managing Compliance Policies

Creating Compliance Policies

Before creating a new compliance policy, create a group of users who need to comply with the policy.

To create a new compliance policy:

1. In the Navigation Menu, browse to Management > Compliance Policies.

2. On the Compliance Policies page, click the New  button.

3. In the Create Compliance Policy page, provide the following:

   1. Name: Provide a unique name for the compliance policy. 

   2. Description: Provide a suitable description to give additional context for the compliance policy.

   3. SLA (Days): Provide the period of time (in days) for users to confirm that they have read an article. The default SLA is 14 days and the maximum limit for SLA is 30 days. 

   The value for the SLA must be a whole number. Decimal numbers are not accepted by the system.

   

4. From the User Groups section, click the Add  button.

5. Select the group of users who need to comply with this policy. A minimum of one user group must be selected as the audience. You can select a maximum of 10 user groups for a single compliance policy.

   

6. Click the Save button.

7. Click the Close button.

After creating the compliance policy, you can apply it to articles for which users need to confirm Read & Sign. For more information, see Applying Compliance Policy to Articles. 

Deleting Compliance Policies

A compliance policy cannot be deleted if it is associated with an article.

To delete a compliance policy:

1. In the Navigation Menu, browse to Management > Compliance Policies.

2. On the Compliance Policies page, hover your mouse over the compliance policy you want to delete and click the Delete  button.

3. A message appears asking to confirm the deletion. Select Yes to delete the compliance policy.

Related Topics

• About Compliance Policies

• Viewing Compliance Policies