Viewing Compliance Policies

Articles where Read & Sign is enabled are referred to as Required Reading. The Required Reading list can be viewed on the portal by users who are selected to abide by the compliance policies.

To view required reading on the portal:
  1. Sign in to the knowledge portal as a portal user.

  2. If the user has Required Reading, a notification pop up appears. Click the Notification box. 

    viewing_compliance_policies

  3. The Required Reading list appears with the due date for each article. The due date is calculated based on the availability date as well as the SLA. Select the article that you want to read.

  4. Check the Mark as Read box.

  5. A message appears showing that the article status is updated. 

  6. Users can also read these articles by clicking the More button and selecting Required Reading.

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