About the Resource Template Manager Gadget

This gadget allows you to view and edit the properties of a Resource Template. These are templates for creating and provisioning new contact center resources. You can pre-fill certain properties of those resources so that they can be created more efficiently and consistently.

The Resource Template Manager gadget must be paired with the Resource Browser gadget so you can select a folder and select an existing Resource Template or create a new Resource Template in that folder.

Related Information

  1. Supported Resource Types

  2. Setting Up the Resource Template Manager Gadget

  3. Creating a Resource Template

  4. Editing a Resource Template

  5. Using a Resource Template

  6. Deleting a Resource Template