Creating Departments
Only a partition administrator can create or copy departments.
A department can be created in two ways:
To create a department:
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From the Partition and Departments dropdown menu, go to the partition space.
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In the Navigation menu, browse to Departments > Departments.
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On the List page toolbar, click the New button.
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On the Properties page, on the General tab, provide a name and description for the department.
The following characters are not allowed in the name: ~ ` ! # $ % ^ * = ( ) [ ] ; : ' " | < > , / ? + \{ \}
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On the Sharing tab, select departments and specify if you want to share activities and chat transcripts with the selected departments. For details, see Sharing Department Resources.
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Click the Save button.
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On the Permissions tab, assign permissions to the users and user groups to Own, View, Edit, and Administer the department that you have created.
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Click the Save button.
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