Welcome

The eGain AI Agent serves as a central hub for creating, managing, and optimizing AI Agents. Designed to enhance customer interactions, it enables users to configure generative AI-powered Virtual Assistants (VA), ensuring accurate and efficient responses. By leveraging advanced AI models and structured knowledge sources, AI Agents can resolve customer queries seamlessly while maintaining a natural conversational flow.

With the AI Agent, you can:

1. Create AI Agent

2. Configure Data Source

3. Test AI Agent

4. Personalize AI Agent

5. Analyze AI Agent Perfomance
6. Integrate Channel
7. Manage your subscriptions