Configuring Department Settings

Some department level settings can be configured at the partition level and can be restricted to that level. If a setting is not configurable at the department level, consult the partition administrator about access.

To configure a department setting:

1. From the Partition and Departments dropdown menu, select the department.

2. From the Navigation menu, browse to the following locations to change the respective settings:

   • Chat and Messaging Settings: Navigate to Apps > Chat & Messaging > Settings. For more information, see Chat Settings.

   • Click-to-Call Settings: Navigate to  Apps > Click To Call > Settings. For more information, see Click-to-Call Settings.

   • Email Settings: Navigate to Apps > Email > Settings. For more information, see Email Settings.

   • Knowledge Settings: Navigate to Apps > Knowledge > Settings. For more information, see Knowledge Settings.

   • Language Settings: Navigate to Language Tools > Settings. For more information, see Language Settings.

   • General Department Settings: Navigate to Apps > Settings. For more information, see General Department Settings.

   • Social Settings: Navigate to Apps > Social > Settings. For more information, see Social Settings.

   • Language Settings: Navigate to Language Tools > Settings. For more information, see Language Settings.

   • User Setting Groups: Navigate to User > Setting Groups. For more information, see Creating User Setting Groups.

3. Upon selecting a setting on the Properties page, configure values for the settings. 

4. Click the Save button.

Related Topics

• About Settings

• Configuring Business Partition Settings

• Configuring User Settings

• Creating User Setting Groups