Bulk Upload Agent Team Template
This table shows the columns required when bulk loading Agent Teams.
Columns that are common to many resources are described in Global Bulk Upload Columns.
Column Name |
Data Type |
Required |
Description |
---|---|---|---|
DepartmentMember |
Enterprise Name |
No |
The department that this item belongs to. This field is only valid if the organization is associated with a Unified CCE instance running Unified CCE version 10.5 or later. Otherwise, an error will be reported if this field is present. |
PeripheralMember |
Enterprise Name |
Yes |
The peripheral to assign this Agent Team to. |
DialedNumberMember |
Enterprise Name |
No |
The dialed number to use for this Agent Team. |
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