Bulk Upload Agent Team Template

This table shows the columns required when bulk loading Agent Teams.

Columns that are common to many resources are described in Global Bulk Upload Columns.

 

Column Name

Data Type

Required

Description

DepartmentMember

Enterprise Name

No

The department that this item belongs to. This field is only valid if the organization is associated with a Unified CCE instance running Unified CCE version 10.5 or later. Otherwise, an error will be reported if this field is present.

PeripheralMember

Enterprise Name

Yes

The peripheral to assign this Agent Team to.

DialedNumberMember

Enterprise Name

No

The dialed number to use for this Agent Team.

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