Bulk Upload Person Template
This table shows the columns required when bulk loading Persons.
Columns that are common to many resources are described in Global Bulk Upload Columns.
Persons do not use the EnterpriseName global column.
When uploading Person records to a location where both Unified CCE and Unified Communications Manager resources exist, the Person will be attached to all pieces of equipment unless the equipment field is set in the bulk load template.
|
Column Name |
Data Type |
Required |
Description |
|---|---|---|---|
|
DepartmentMember |
Enterprise Name |
No |
The department that this item belongs to. This field is only valid if the tenant is associated with a Unified CCE instance running Unified CCE version 10.5 or later. Otherwise, an error will be reported if this field is present. |
|
EquipmentName |
SNC |
No |
The instance name of the Unified CCE or Unified Communications Manager you want this person added to. This corresponds directly with the equipment instance name that was specified when configured via the eGain Analytics ICE Cluster Configuration utility (see eGain Analytics Administration Guide). Omit this item or leave it blank to automatically add this Person to all available equipment. To add this Person to multiple equipment instances, specify each of the equipment instance names you want to add this person to, separating each equipment instance with a ";" (semi-colon) character. |
|
FirstName |
SNC |
Yes |
The first name of the person. |
|
LastName |
SNC |
Yes |
The last name of the person. |
|
LoginName |
SNC |
Yes |
The peripheral login name for the person. |
|
PassPhrase |
Password |
Depends on setting on underlying equipment |
The peripheral login password for the person. At least five characters long. Longer passwords, including numbers and other characters, may be required. Ask your system administrator for details. |
|
SsoEnabled |
Y/N |
Required only if UCCE is setup in Mixed mode |
If the UCCE is in Mixed mode, then the value in this column allows the agents/supervisors to sign in only once to have access to all the Cisco applications. |
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