Bulk Upload Precision Attributes Template

This table shows the columns required when bulk loading Precision Attributes.

Columns that are common to many resources are described in Global Bulk Upload Columns.

 

Column Name

Data Type

Required

Description

DepartmentMember

Enterprise Name

No

The department that this item belongs to. This field is only valid if the organization is associated with a Unified CCE instance running Unified CCE version 10.5 or later. Otherwise, an error will be reported if this field is present.

AttributeDataType

Numeric

Yes

Type of data to associate with attribute. One of:

  • 3: boolean (true or false only)

  • 4: proficiency (a numeric range)

MinimumValue

Numeric

No

Minimum value that the attribute can have. Set to 1 by default.

MaximumValue

Numeric

No

Maximum value that the attribute can have. Set to 10 by default.

DefaultValue

Boolean or Numeric, according to AttributeDataType

Yes

Default value to be used when an attribute is assigned to an agent if no explicit value is specified.

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