Bulk Upload Enterprise Skill Group Template

This table shows the columns required when bulk loading Enterprise Skill Groups.

Columns that are common to many resources are described in Global Bulk Upload Columns.

 

Column Name

Data Type

Required

Description

DepartmentMember

Enterprise Name

No

The department that this item belongs to. This field is only valid if the organization is associated with a Unified CCE instance running Unified CCE version 10.5 or later. Otherwise, an error will be reported if this field is present.

SkillGroupMember

Enterprise Name

No

The skill group or skill groups associated with this enterprise skill group. The skill groups must be on the same Peripheral otherwise provisioning will fail. To specify multiple skill groups, separate each skill group with a semi-colon (;) character.

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